First Party Collections
Banar gets involved earlier in the debt collection process with a greater incentive to maintaining constructive customer relationships, to monitor, administer and collect debts from the “second party (i.e. the debtor) as part of the “first-party” to the contract (i.e. the creditor). Typically, we set up an independent unit at your business premises that tries to collect debt before it is passed it on for third-party agency collections or writing off most of its value.
Because at this stage, we are likely to be acting in your name rather than ours, we will ensure your brand values are protected in every interaction and uphold the customer relationship and loyalty you have fought so hard to secure.